IRCTC is happy to have been a vibrant public sector undertaking in the nation and a customer-centric organization dedicated to a wide range of customer services including catering services, hospitality and transport, web tickets and bottled water packages, which mark the 20th anniversary of its founding this year. The wealthy culture that' no one is above or below everyone' in our business offers the same results base for all staff and motivates them to operate steadfastly for client success.
IRCTC also handles train side sales agreements on railways that do not have pantry vehicles, Mail / Express or Superfast. The online traders receive instructions from the travelers in Train Side Vending from the supplied meal table. The suppliers obtain the meals at the designated' meal collection spots,' and then deliver it to travelers, following the procedure stipulated.
IRCTC is re-designing the car cabin with state-of-the-art equipment. Fully air-conditioned LHB coaches, fitted with all contemporary kitchen equipment such as Combi Ovens, Brat Pans, Deep freezers, induced heatings, adequate parking facilities for fresh and perishable products, good ventilation pipes, suitable waste bags are provided for the renovated carpets of Rajdhani and Duronto Express.